Our Customer Testimonials
We've had 1000s of satisfied customers since we started business in 1993. Here you will find just a small selection of some of the feedback we have received.
If you've had a good experience with us please tell everybody you know! Send us a tesimonial if you like!
If you've had a bad experience, please tell us and we will work hard to resolve any problems you have had.
'I would thoroughly recommend you'
I booked my car in for an a/c recharge on the 21/05/14 and I wanted to comment on how professional everyone was. Although there was a technical problem with my car Colin kept me informed all the way through. I would thoroughly recommend you to friends. 5 Stars.
'I am so happy...'
I am so happy to have at last found a garage that is run with efficiency and integrity. French car Nection is staffed by honest, highly skilled staff
who offer a fantastic, reasonably priced service.
I rely totally on my car as I travel a lot for work and family reasons, and since I have discovered French Car Nection I have never been let down.
After many issues with previous garages and mechanics (leading to me being branded as 'cursed' in the car department) I have finally shaken off the curse!
Lisa, Benfleet, Essex
'...my thanks for such good service.'
I have used your vehicle and MOT service for the past few years. I want to express my thanks to your firm for all the work that has been done on my Citroen Xsara car.
Each time I took my car back from your garage it had been cleaned and whatever repair had been necessary was always very satisfactorily carried out. I want to express my thanks for such good service.
I want to commend Charlie, whom I always met at reception. He has always been informative and helpful and is a very good advert for your firm.
My thanks to you and your work-force.
Revd. William Graham (Rtd)
'Staff extremely helpful...'
Excellent customer service, lovely clean environment and good value for money. Would recommend this garage for anyone that is needing either a MOT or any other type of mechanical repair. Staff extremely helpful and always willing to explain any technical issues in a way that even I can understand, as someone who has no technical knowledge of cars! Invoices are itemised so you can see what you are actually paying for.
'...a well run business...'
My cars have been serviced and looked after by French Car-Nection for nearly twenty years.
The longevity of this association speaks of a well run business that is trustworthy, will give honest advice,
exemplary workmanship in a very friendly atmosphere.
Well done Chris, Clare and the team.
Joye Sessions, Canvey Island
'...to say a "BIG" thank you...'
I have been having my vehicles serviced by Car-nect for a few years now after having various issues
with main dealers. I just want to say a "BIG" thank you to all the staff for all their help with any
issues I have had.
Your team have always been a great help and all repairs have been completed to a highly professional
I will continue to use your company for many years to come and would be more than happy to recommend you, which I have done on a number of occasions.
Many thanks again,
Nigel Felstead ( Electrical Services), Westcliff on Sea.
"...our car has run better since we started using this firm..."
"We have use Car-nect for three years in a row now to service and MOT our Toyota Corolla. This firm used to specialise in French cars but they service all cars now. Their prices are competitive in this area and they always call to let you know what work needs to be done. The bills comprehensively and transparently list the work undertaken and the advisory notes give a clear indication on brake and tyre wear (or anything else that might need future attention). I'm not a mechanical expert but I can definitely say our car has run better since we started using this firm so it seems they are doing a good job. We also really like the fact they will pick up and drop off our car to the house on the day it is serviced."
Which Magazine Customer
'...value for money'
We have been using Car-nect for over 16 years and would not take our cars anywhere else. You will always receive an honest, professional and friendly service, together with excellent quality and value for money.
Kev, Rayleigh, Essex
'...friendly and make me feel important...'
To all at Car-Nect Auto
I would just like to let you now that you are by far the best ever !!
I would like to thank you for always being there for my car`s Mot,services, and even more so in times when I have had to call in for emergency repairs at short notice.
You have never not been able to fix my car ....you even know what I mean when I try and describe all the funny noises my car makes ! lol...
You are all so fantastic, all very pleasent and helpful and most importantly friendly and make me feel important and not just "another customer".
A big thank you to all of you for you do for me,
Always friendly, excellent and reliable service.
Very friendly and knowledgeable. Highly recommended.
'...I can truly recommend.'
I have been using the Car-Nect Auto Group Ltd for over 10 years, since when it was known as the FRENCH-CARNECTION. They have always give me 1st class service from day one.
The staff are friendly and knowable always keeping you informed, from MOT to full service. They gave the advice and option I wanted to convert to LPG, with this saving me hundreds of pounds a year when traveling Rayleigh to Woking daily.
If you have a mechanical problem then a quick phone call to Charlie or Chris and they always try to get you in for a quote or fix as soon as possible.
The only company I can truly recommend.
Peter Ryan, Rayleigh
'... would recommend Car-Nect'
I contacted Car-Nect with a question regarding a problem with my car stripping a timing belt. Their answer to the problem was spot on and the car now back on the road. I live in Liverpool so visiting was not an option but would recommend Car-Nect anytime.